Manage Users as an Admin

This guide covers all user management actions available to administrators via the Haddock dashboard: activating, deactivating, deleting, resetting passwords, and downloading user data.

Prerequisites#

You must be logged in with an admin account, and have access to the Settings drawer.

Access the User Management Section#

• From the dashboard, click the purple stack icon in the top-right corner to open the Settings drawer
• Expand the “Users” section to display the list of users currently registered on the platform

Open User Options#

Each user row has a three-dot menu (⋮) on the right-hand side.

• Click the ⋮ menu next to the user you want to manage — this opens available actions:
  • Deactivate or Activate
  • Reset password
  • Download personal data
  • Delete

Deactivate a User#

If a user is active and you want to restrict their access:

• Click “Deactivate” from the dropdown menu.
• Their status icon changes from a ✅ green check to a ❌ red dash.
• The user will no longer be able to log in — attempts will fail with an error.

🛑 Use this instead of deletion when you just want to temporarily suspend access.

Activate a User#

If a user was previously deactivated:

• Click “Activate” to restore access.
• Their status icon updates from ❌ red dash to ✅ green check.
• The user will once again be able to log in normally.

Reset a User’s Password#

To set a new password for an existing user:

• Click “Reset password”.
• A dialog appears asking for a new password.
• Enter the new value, then click “Change Password”.

Once saved:

• Logging in with the old password will fail.
• The new password becomes immediately active.

Download a User’s Personal Data#

• Click “Download personal data”
• A .json file will download automatically to your machine

This file contains user-specific fields such as:

{
  "id": "abc1234",
  "email": "user@example.com",
  "name": "Jane Doe",
  "role": "user",
  "isActive": true
}

Delete a User#

To permanently remove a user from the platform:

• Click “Delete”.
• Confirm the deletion in the confirmation dialog.

The user:

• Is removed from the list.
• Can no longer access the platform under any circumstance.

⚠️ This action is irreversible. Prefer deactivation if unsure.